FAQ
Frequently Asked Questions
Everything you need to know about our Turkish towels.
What are your towels made of?
Our towels are made from premium-quality cotton, carefully woven to provide a soft feel, excellent absorbency, and long-lasting durability.
Are your towels suitable for the beach and bath?
Yes! Our Turkish towels are designed for multiple uses including the beach, bathroom, spa, pool, gym, travel, yoga, and everyday home use.
Are your towels lightweight?
Absolutely. Turkish towels are naturally lightweight, making them easy to pack, carry, and dry much faster than traditional towels.
Do you offer personalized towels?
Yes! We offer personalized embroidery on selected towels. Simply enter the name, initials, or text you'd like before placing your order.
Are printed towels machine washable?
Yes. Our printed towels are machine washable. We recommend washing in cold water on a gentle cycle and tumble drying on low heat.
Will the towel shrink after washing?
Our towels are pre-washed to minimize shrinkage. Like all natural cotton products, a very small amount of shrinkage may occur after the first wash.
How should I wash my towel?
Machine wash cold with similar colors. Avoid bleach and fabric softeners. Tumble dry on low or hang to dry for the longest lifespan.
Are the colors exactly the same as shown?
We photograph all products professionally. However, slight color variations may occur due to different monitor and mobile screen settings.
Do you ship internationally?
Yes! We proudly ship worldwide. Shipping times vary depending on your destination.
How long does shipping take?
Orders are usually prepared within 1–3 business days. Delivery times depend on your location and selected shipping method.
Can I return my order?
Yes. We accept returns on eligible non-personalized items according to our return policy. Personalized products are generally non-returnable unless they arrive damaged or incorrect.
What if my order arrives damaged?
Please contact us within 48 hours of delivery with photos of the item and packaging. We'll gladly help resolve the issue as quickly as possible.
Can I cancel or change my order?
If your order has not entered production, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible.
Are your towels good for gifts?
Definitely! Our towels make beautiful gifts for weddings, bridesmaids, birthdays, housewarmings, Mother's Day, Father's Day, beach lovers, and many other special occasions.
Do you offer bulk or wholesale orders?
Yes. We welcome bulk, corporate, hospitality, Airbnb, spa, hotel, wedding, and wholesale orders. Please contact us for custom pricing.
What makes Turkish towels different?
Turkish towels are known for being lightweight, highly absorbent, quick-drying, compact, and becoming softer with every wash.